Privacy Policy for Grand Lake Insulation

Effective Date: 12/10/2025

Introduction

Welcome to Grand Lake Insulation's privacy policy. We are committed to protecting the personal information of our customers, clients, and website visitors. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.grandlakeinsulation.com](http://www.grandlakeinsulation.com), including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

1. Personal Information: Information that you provide by filling in forms on our Site. This includes information provided at the time of registering to use our Site, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Site.

2. Non-Personal Information: Details of your visits to our Site including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access.

3. Correspondence: Records of any correspondence between you and us, including emails, phone calls, and online chats.

4. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Site and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Site.

Use of Your Information

We use the information we collect in the following ways:

1. To Provide and Maintain Our Site: Including to monitor the usage of our Site.

2. To Manage Your Account: To manage your registration as a user of the Site. The personal data you provide can give you access to different functionalities of the Site that are available to you as a registered user.

3. For the Performance of a Contract: The development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with us through the Site.

4. To Contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.

5. To Provide You: With news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

6. To Manage Your Requests: To attend and manage your requests to us.

7. For Business Transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our Site users is among the assets transferred.

8. For Other Purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Site, products, services, marketing, and your experience.

Disclosure of Your Information

We may share your personal information in the following situations:

1. With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our Site, to contact you, for advertising and marketing purposes, and for payment processing.

2. For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3. With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

4. With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

5. With Other Users: When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

6. With Your Consent: We may disclose your personal information for any other purpose with your consent.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Retention of Your Information

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer time periods.

Your Privacy Rights

You have the following data protection rights:

1. To Access, Update or to Delete the Information We Have on You: Whenever made possible, you can access, update, or request deletion of your personal data by contacting us.

2. To Object to Processing: You have the right to object to processing of your personal data, to ask us to restrict processing of your personal data, or request portability of your personal data.

3. To Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link or instructions provided in any email marketing message or by contacting us.

4. To Withdraw Consent: You also have the right to withdraw your consent to the processing of your personal data at any time. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal.

Children's Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "effective date" at the top of this privacy policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us by email at the email address in the footer of this page.